Free Udemy Course: Active Directory Administration for Helpdesk Technicians
Master new skills with expert-led instruction
Free Udemy Course Details
Language: English
Instructor: John Courtenay
Access: Lifetime access with updates
Certificate: Included upon completion
Ready to Start Learning This Free Udemy Course?
Join thousands of students who have already enrolled in this course
Enroll in CourseAbout This Free Udemy Course
The "Active Directory Administration for Helpdesk Technicians" course is thoughtfully crafted to help you gain new skills and deepen your understanding through clear, comprehensive lessons and practical examples. Whether you're just starting out or looking to enhance your expertise, this course offers a structured and interactive learning experience designed to meet your goals.
What You Will Learn in This Free Udemy Course
Throughout this course, you'll explore essential topics that empower you to confidently apply what you've learned. With over 0.0 hours of engaging video lectures, along with 1 informative articles and 0 downloadable resources, you'll have everything you need to succeed and grow your skills.
Learn at Your Own Pace with Free Udemy Courses
Flexibility is at the heart of this course. Access the materials on any device — whether on your desktop, tablet, or smartphone — and learn when it's convenient for you. The course structure allows you to progress at your own speed, making it easy to fit learning into your busy life.
Meet Your Free Udemy Course Instructor
Your guide on this journey is John Courtenay , seasoned expert with a proven track record of helping students achieve their goals. Learn from their experience and insights, gaining valuable knowledge that goes beyond the textbook.
Free Udemy Course Overview

Free Udemy Course Description
Active Directory has been around since Windows 2000 and is the largely the same for anything above this, i.e. Windows Server 2016Both Group Policy and Active Directory are key skills for any IT professional / helpdesk technician and are used almost universally in large companies that have an IT helpdesk. In this Active Directory and Group Policy course, you will learn the following:* How to manage Active Directory user accounts, groups and organisational units with the Active Directory users & computers console* Best practices when setting and resetting active directory account passwords* How to use the Active Directory search facility to easily find what you are looking for* Creating and managing group policies* The significance of local computer policies in relation to group policies* An explanation of user password policies* Group Policy Preferences* Starter GPOs* Replication and how the SYSVOL folder worksAlso, there are a couple of shortcuts included in the course which you should find useful, as well as some tutorials on command line utilities
Frequently Asked Questions About Free Udemy Courses
What is this Free Udemy course about?
The Active Directory Administration for Helpdesk Technicians course provides comprehensive training designed to help you gain practical skills and deep knowledge in its subject area. It includes 0.0 hours of video content, 1 articles, and 0 downloadable resources.
Who is this Free Udemy course suitable for?
This course is designed for learners at all levels — whether you're a beginner looking to start fresh or an experienced professional wanting to deepen your expertise. The lessons are structured to be accessible and engaging for everyone.
How do I access the Free Udemy course materials?
Once enrolled, you can access all course materials through the learning platform on any device — including desktop, tablet, and mobile. This allows you to learn at your own pace, anytime and anywhere.
Is there lifetime access to this Free Udemy course?
Yes! Enrolling in the Active Directory Administration for Helpdesk Technicians course grants you lifetime access, including any future updates, new lessons, and additional resources added by the instructor.