Free Udemy Course: Computer Network Fundamentals- IT Helpdesk & Desktop Support
Master new skills with expert-led instruction
Free Udemy Course Details
Language: English
Instructor: John Courtenay
Access: Lifetime access with updates
Certificate: Included upon completion
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Enroll in CourseAbout This Free Udemy Course
The "Computer Network Fundamentals- IT Helpdesk & Desktop Support" course is thoughtfully crafted to help you gain new skills and deepen your understanding through clear, comprehensive lessons and practical examples. Whether you're just starting out or looking to enhance your expertise, this course offers a structured and interactive learning experience designed to meet your goals.
What You Will Learn in This Free Udemy Course
Throughout this course, you'll explore essential topics that empower you to confidently apply what you've learned. With over 0.0 hours of engaging video lectures, along with 3 informative articles and 0 downloadable resources, you'll have everything you need to succeed and grow your skills.
Learn at Your Own Pace with Free Udemy Courses
Flexibility is at the heart of this course. Access the materials on any device — whether on your desktop, tablet, or smartphone — and learn when it's convenient for you. The course structure allows you to progress at your own speed, making it easy to fit learning into your busy life.
Meet Your Free Udemy Course Instructor
Your guide on this journey is John Courtenay , seasoned expert with a proven track record of helping students achieve their goals. Learn from their experience and insights, gaining valuable knowledge that goes beyond the textbook.
Free Udemy Course Overview

Free Udemy Course Description
Over this course, you'll learn some of the basic fundamentals surrounding computer networking and the OSI Model, topics include the following:* Switches vs Hubs* Half duplex and full duplex data transmissions* IPv4 and IPv6* Quality of Service (QoS) and how this works* High level explanations of each layer of the OSI Model and how they relate to networking.Whilst this is mainly aimed at beginners, this course may also be useful as a refresher for anyone who has been the industry for a year or two and is looking to move up the career ladder, i.e. if you are currently a service desk technician and are looking to move up to desktop or even infrastructure / network support in the future.Note that whilst the information on this course was correct at the time of creation, it may be updated from time to time as technology improves and moves on. For example, if there is a time when IPv6 starts to become widely used, additional information will be added accordingly. Although at the time of writing IPv4 is primarily used, this doesn't mean you won't encounter IPv6 every now and again.Also included are some real-world examples of how the OSI Model is applied in a corporate environment, as well as how troubleshooting tasks make use of this model.
Frequently Asked Questions About Free Udemy Courses
What is this Free Udemy course about?
The Computer Network Fundamentals- IT Helpdesk & Desktop Support course provides comprehensive training designed to help you gain practical skills and deep knowledge in its subject area. It includes 0.0 hours of video content, 3 articles, and 0 downloadable resources.
Who is this Free Udemy course suitable for?
This course is designed for learners at all levels — whether you're a beginner looking to start fresh or an experienced professional wanting to deepen your expertise. The lessons are structured to be accessible and engaging for everyone.
How do I access the Free Udemy course materials?
Once enrolled, you can access all course materials through the learning platform on any device — including desktop, tablet, and mobile. This allows you to learn at your own pace, anytime and anywhere.
Is there lifetime access to this Free Udemy course?
Yes! Enrolling in the Computer Network Fundamentals- IT Helpdesk & Desktop Support course grants you lifetime access, including any future updates, new lessons, and additional resources added by the instructor.