Dynamics 365 Fundamentals - Free Udemy Course [100% Off]
Master new skills with expert-led instruction. Get 100% OFF with verified coupons and earn your certificate.
![Dynamics 365 Fundamentals - Free Udemy Course [100% Off]](https://img-c.udemycdn.com/course/750x422/6600607_5075.jpg)
Coupon Expired
This free coupon is no longer active. Please check Udemy for the current price and available discounts.
Lifetime access โข Certificate included
This course includes:
- ๐น0 mins on-demand video
- ๐0 articles
- ๐ฅ0 downloadable resources
- ๐ฑAccess on mobile and TV
- ๐Certificate of completion
- โพ๏ธFull lifetime access
๐About This Course
Skills at a glanceDescribe Dynamics 365 Customer Insights (15โ20%)Describe Dynamics 365 Sales (20โ25%)Describe Dynamics 365 Customer Service (20โ25%)Describe Dynamics 365 Field Service (15โ20%)Explore the core capabilities of customer engagement apps in Dynamics 365 (15โ20%)Describe Dynamics 365 Customer Insights (15โ20%)Explore Customer Insights - JourneysDescribe use cases for Customer Insights - JourneysDescribe lead generation and qualificationDescribe use cases for marketing formsDescribe how to target customers by using segmentsDescribe email marketingDescribe customer journeysDescribe event management features and capabilitiesDescribe how to use Microsoft 365 Copilot with Customer Insights - JourneysDescribe Customer Insights - DataDescribe use cases of and capabilities for Customer Insights โ DataDescribe unified customer profilesDescribe measures, segments, and predictionsDescribe Dynamics 365 Sales (20โ25%)Explore SalesDescribe use cases for SalesDescribe leads and the process for qualifying leadsDescribe the opportunity management processDescribe the quote lifecycleDescribe the order management and invoice management processesDescribe use cases for guided selling including business process flowsDescribe the product catalog, prices list, and unit groupsDescribe Microsoft 365 Copilot in SalesDescribe the Sales acceleratorDescribe Sales capabilities and related appsDescribe sales pipeline and forecasting conceptsDescribe use cases for and capabilities of Sales Insights featuresDescribe use cases for and capabilities of LinkedIn Sales InsightsDescribe use cases for the Dynamics 365 Sales mobile appDescribe Microsoft 365 Copilot for SalesDescribe Dynamics 365 Customer Service (20โ25%)Explore Customer ServiceDescribe use cases for Customer ServiceDescribe the functionality for workload management, including cases, basic routing rulesets (basic queues), Unified Routing, and the inbox for agentsDescribe knowledge management in Customer ServiceDescribe the case lifecycle including service-level agreements (SLAs) and entitlementsDescribe use cases for Copilot in Customer ServiceDescribe Customer Service capabilities and related appsDescribe Omnichannel for Customer ServiceDescribe reporting and data visualization options in Customer ServiceDescribe use cases for agent productivity toolsDescribe Dynamics 365 Field Service (15โ20%)Explore Field ServiceDescribe use cases for Field ServiceDescribe the work order lifecycleDescribe inspections in Field ServiceDescribe the Field Service mobile appDescribe use cases of Copilot in Field ServiceDescribe capabilities related to Field ServiceDescribe resource management and scheduling processesDescribe asset management and customer assetsDescribe Connected Field Service for Dynamics 365Explore the core capabilities of customer engagement apps in Dynamics 365 (15โ20%)Describe the foundations of customer engagement appsDescribe customer engagement appsDescribe Microsoft Power Platform as it relates to customer engagement appsDescribe Microsoft Dataverse as the foundation for customer engagement appsNavigate to and within customer engagement appsDescribe capabilities of Microsoft 365 Copilot in the Dynamics 365 customer engagement appsDescribe shared activities and integration options in customer engagement appsDescribe customers and activitiesDescribe search options and filter criteriaDescribe reporting capabilities including dashboards, charts, and viewsDescribe Microsoft Teams integrationDescribe Microsoft Outlook integrationDescribe Microsoft Excel and Word integrationDescribe Microsoft SharePoint integration
Dynamics 365 Fundamentals (MB-910) Exam Questions May - 2025 - Free Udemy Course [100% Off Coupon Code]
Limited-Time Offer: This IT & Software - IT Certifications Udemy course is now available completely free with our exclusive 100% discount coupon code. Originally priced at $44.99, you can enroll at zero cost and gain lifetime access to professional training. Don't miss this opportunity to master Dynamics 365 customer engagement apps without spending a dime!
What You'll Learn in This Free Udemy Course
This comprehensive free online course on Udemy covers everything you need to become proficient in Microsoft Dynamics 365 Fundamentals. Whether you're a beginner or looking to advance your skills, this free Udemy course with certificate provides hands-on training and practical knowledge you can apply immediately.
- Master Dynamics 365 Customer Insights to create unified customer profiles and drive data-driven marketing strategies
- Excel in Dynamics 365 Sales by mastering lead generation, opportunity management, and quote-to-cash processes
- Dominate customer service operations with case lifecycle management, SLAs, and omnichannel support capabilities
- Optimize field service delivery through work order management, resource scheduling, and connected field service IoT solutions
- Unlock the power of Microsoft 365 Copilot across all Dynamics 365 apps for AI-enhanced productivity
- Design effective customer journeys and email marketing campaigns using segmentation and automation
- Implement sales forecasting and pipeline management to predict revenue and identify growth opportunities
- Leverage Microsoft Power Platform and Dataverse to extend and customize customer engagement apps
- Utilize mobile apps for sales, customer service, and field service to work efficiently from anywhere
- Integrate Dynamics 365 with Microsoft Teams, Outlook, Excel, and SharePoint for seamless workflow
Who Should Enroll in This Free Udemy Course?
This free certification course is perfect for anyone looking to break into the Microsoft Dynamics 365 ecosystem or enhance their existing skills. Here's who will benefit most from this no-cost training opportunity:
- Aspiring Microsoft Dynamics consultants seeking to enter the lucrative cloud CRM consulting industry
- Business analysts wanting to understand customer engagement app capabilities and implementation strategies
- Sales and marketing professionals looking to leverage Dynamics 365 for better customer relationship management
- Customer service managers aiming to optimize support operations with modern omnichannel solutions
- Field service coordinators who need to improve scheduling efficiency and technician productivity
- IT professionals transitioning to Microsoft cloud technologies and the Power Platform ecosystem
- Recent graduates building job-ready skills in enterprise resource planning and customer relationship management
- Career changers seeking high-demand tech skills with Microsoft's industry-leading business applications
Meet Your Instructor
Learn from Z Ahmadi, an experienced professional in Microsoft Dynamics 365 and cloud business applications. With a proven track record of helping students master complex enterprise software concepts, Z specializes in breaking down technical topics into digestible, practical lessons. Their teaching approach combines real-world scenarios with exam preparation strategies, ensuring you gain both practical knowledge and certification readiness.
Course Details & What Makes This Free Udemy Course Special
With an impressive 0.0 rating and 184 students already enrolled, this Udemy free course has proven its value. The course includes 0 comprehensive lessons and X hours of video tutorials, all taught in English. What sets this free online course apart is its comprehensive coverage of the MB-910 exam objectives with practical insights into real-world Dynamics 365 implementations. Upon completion, you'll receive a certificate to showcase on LinkedIn and your resume. Plus, with mobile access, you can learn anytime, anywhereโperfect for busy professionals. This IT Certifications course in the IT & Software niche is regularly updated and includes lifetime access, meaning you can revisit materials whenever you need a refresher.
How to Get This Udemy Course for Free (100% Off)
Follow these simple steps to claim your free enrollment:
- Click the enrollment link to visit the Udemy course page
- Apply the coupon code: CANADA-DAY at checkout
- The price will drop from $44.99 to $0.00 (100% discount)
- Complete your free enrollment before July 2nd, 2025
- Start learning immediately with lifetime access
โ ๏ธ Important: This free Udemy coupon code expires on July 2nd, 2025. The course will return to its regular $44.99 after this date, so enroll now while it's completely free. This is a legitimate, working couponโno credit card required, no hidden fees, no trial periods. Once enrolled, the course is yours forever.
Why You Should Grab This Free Udemy Course Today
Here's why this free certification course is an opportunity you can't afford to miss: Microsoft Dynamics 365 skills are in extremely high demand, with certified professionals earning 25-40% higher salaries than non-certified peers. The global Dynamics 365 market is projected to grow 15% annually, creating thousands of new job opportunities. By mastering these skills for free today, you position yourself for lucrative consulting gigs, full-time positions, or even starting your own Dynamics 365 practice. Plus, having a Microsoft certification on your resume immediately boosts your credibility and marketability in the enterprise software space.
Frequently Asked Questions About This Free Udemy Course
Is this Udemy course really 100% free?
Yes! By using our exclusive coupon code CANADA-DAY, you get 100% off the regular $44.99 price. This makes the entire course completely freeโno payment required, no trial period, and no hidden costs. You'll have full access to all course materials just like paying students.
How long do I have to enroll with the free coupon?
This limited-time offer expires on 2025-07-02T22:33:36+00:00. After this date, the course returns to its regular $44.99. We highly recommend enrolling immediately to secure your free access. The coupon has limited redemptions available.
Will I receive a certificate for this free Udemy course?
Absolutely! Upon completing all course requirements, you'll receive an official Udemy certificate of completion. This certificate can be downloaded, shared on LinkedIn, and added to your resume to showcase your new skills to employers.
Can I access this course on my phone or tablet?
Yes! This course is fully compatible with the Udemy mobile app for iOS and Android. Download the app, enroll with the free coupon, and learn on-the-go. You can watch videos, complete exercises, and track your progress from any device.
How long do I have access to this free course?
Once you enroll using the free coupon code, you get lifetime access to all course materials. There's no time limitโlearn at your own pace, revisit lessons anytime, and benefit from future updates at no additional cost. Your one-time free enrollment gives you permanent access.
Frequently Asked Questions
Q: Is this course really free?
Yes! Using our verified coupon code, you can enroll for 100% OFF. No hidden charges.
Q: Do I get a certificate?
Upon completion of all video lectures, Udemy will issue a certificate of completion.
Q: How long is my access?
Once you enroll with the coupon, you get full lifetime access to the materials.
You May Also Like

Oracle Time and Labor Cloud 2026 Practice Test | 1Z0-1048-26
![[NEW] Microsoft Certified Identity and Access Administrator](https://img-c.udemycdn.com/course/750x422/7231319_3dbe.jpg)
[NEW] Microsoft Certified Identity and Access Administrator
![[NEW] Dynamics 365 Finance Functional Consultant](https://img-c.udemycdn.com/course/750x422/7231277_ff3d.jpg)